Privacy Policy

Last updated 28 October 2026

NearTask is run by Artwin Ltd, a company registered in England and Wales (company number 13371113), registered office Office 408, Screenworks, 22 Highbury Grove, London N5 2ER ("we", "us"). We are the data controller for personal data processed through NearTask. This policy explains what we collect, why, and your rights under UK data protection law (UK GDPR and the Data Protection Act 2018).

What we collect

• Account details: email address, an encrypted password, and whether you are 16–17 or 18 and over.
• Profile: name or business name, postcode district, photo or logo, short bio, the areas you work in ("What I do"), the days you're available and work photos, if you add them.
• Listings and services: job or request details and the answers to the quick questions, pay, date and time, area, photos, fixed-price services you publish, and the exact address, which we only show to the person accepted for the job.
• Activity: offers and the prices you quote, invites, bookings, messages, reviews, jobs marked as done, problem reports, saved listings, alerts, reports and blocks.
• Technical data: basic logs (such as IP address and device type) kept by our hosting providers for security.

Location and postcode

• We store your postcode district (for example BS4, BS31 or BA1) and an approximate point worked out from it, never your exact location.
• If you tap "Use my location", your phone's location is used on your device to sort results by distance. It is not stored.
• The exact address of a job is shown only to the person accepted for it.

Why we use it (and our lawful basis)

• To run the service you sign up for: showing listings, connecting people, offers, bookings, messaging and notifications (contract).
• Matching: we use the areas you choose under "What I do" and your postcode district to tell you about nearby requests (legitimate interests; you can turn this off in your profile).
• Price guide: we show typical prices for each area of work, worked out from offers on NearTask. Only totals are shown, never who quoted or for which job (legitimate interests).
• Track record: profiles show how many jobs someone completed or how many people they hired, and their usual reply time. Only counts and an average are shown, never the jobs or messages themselves (legitimate interests).
• Safety: preventing fraud, reviewing reports and problem reports, and suspending accounts that break our rules (legitimate interests).
• To meet legal obligations, for example responding to lawful requests (legal obligation).
• To send phone notifications, only if you turn them on (consent, which you can withdraw in your phone settings).

We don't sell your data and we don't use it for advertising.

Notifications

• Job-matching notifications are on when you choose areas under "What I do". You can turn them off in your profile.
• Emails about your jobs: if you haven't seen a notification in the app within about 5 minutes, we email it to you. This covers new applicants, offers accepted or declined, invites, cancellations, shift reminders and new messages (at most one email per conversation every 30 minutes). These are service messages, not marketing. You can turn them off in your profile.
• Shift reminders: the day before an accepted job starts, we remind both people.
• We do not send marketing messages. If we ever do, we will ask first, with a setting separate from job-matching notifications.

Who can see what

• Your profile name, photo, area, bio, the areas you work in, work photos, fixed-price services, track record, rating and reviews are visible to other users.
• A price you quote is visible to the person who posted the request.
• Messages are only visible to the two people in the conversation.
• Our admins can see reports and problem reports and take action on accounts and listings.
• We do not show anyone's age to other users.

Service providers

These providers process data only to run their service for us. Where data is transferred outside the UK, it is protected by appropriate safeguards such as UK adequacy regulations or standard contractual clauses.

• Supabase: database, sign-in and photo storage (all account and app data).
• GitHub Pages: hosts the app (your IP address when the app loads).
• Google Fonts and jsDelivr: deliver the app's font and a code library (your IP address).
• OpenStreetMap and postcodes.io: map images and postcode lookups (your IP address, the map area you view, the postcode district you enter).
• Cloudflare: runs the neartask.co.uk domain and delivers the site (your IP address).
• Resend: sends sign-up, password and notification emails (your email address and the notification text).
• Phone notification services (Apple, Google or Mozilla, depending on your device and browser): deliver notifications you turn on (a device token and the notification text).

On your device

The app keeps your sign-in session and a few settings (such as theme, which messages you have read and whether you have seen the welcome screens) in your browser's local storage, so it works when you come back. This is needed for the service; we use no advertising or tracking cookies.

How long we keep it

• Account, listings, services, offers, messages and notifications: while your account is open; deleted when you delete it.
• Problem reports: as long as needed to deal with them, and no longer than 2 years.
• Backups are overwritten within 30 days. We may keep a record of a suspension if needed to stop repeat abuse.

Your rights

You can ask for a copy of your data, correct it, object to or restrict how we use it, withdraw consent, or delete it. Deleting your account in the app (Profile → Delete account) removes your profile, listings, offers, messages and photos. For anything else, email info@artwin.co.uk; we reply within one month. You can also complain to the ICO at ico.org.uk.

Users aged 16 and 17

• NearTask is for people aged 16 and over.
• Jobs and services involving selling or serving alcohol, childcare or care are for people aged 18 and over, and NearTask blocks offers and bookings for them from 16 and 17-year-olds.
• Businesses taking on 16 and 17-year-olds must follow the extra rules for young workers, including limits on hours and night work.

Changes

If we make important changes we'll tell you in the app.

Questions? Email info@artwin.co.uk.